F.A.Q.

🧶 Does the “PDF + Materials” kit include a crochet hook?

No, the “PDF + Materials” kit does not include a crochet hook. However, if you would like to have a crochet hook included, please select the “Hook + All The Above” kit option.

🤔 How do I receive the PDF after purchasing it?

The PDF will be automatically sent to you through email.

📏 What size crochet hook should I use for the kits?

A size 4mm crochet hook should be used with the kits.

🚚  How long does it take to process orders?

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.

📦 What's your return policy?

We have a 14-day return policy, which means you have 14 days after We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can email us at help@animalcrochet.ca.

Please note: buyers are responsible to pay for return shipping charges. Animal Crochet Store will only pay for return shipping charges if the item was not the same item as the listing.

All returned items will be refunded in the original form of payment.

Return address:

Animal Crochet Store

5-570 Alden Road 

Markham, ON L3R 8N5

Canada